Refund & Cancellation Policy

Allcognix AI Technologies Pvt Limited provides instant access to Avelis AI's digital features and services at the time of purchase, including chat, research, image and video generation, custom agents, connectors, and scheduled Actions, so you can start benefiting right away. Because the product is delivered immediately, payments are final.

We're committed to transparency and fairness. If you have any concerns about your purchase, please reach out and we'll work with you to find a helpful solution.

You can cancel your subscription anytime from your Account Settings. After cancellation:

• Your subscription will not renew going forward
• You will keep full access to the platform until your current plan expires
• Any remaining credits will remain active through the end of your billing period

To cancel your subscription, follow these steps:

1. Go to Account Settings
2. Open Subscription / Billing
3. Click Cancel Subscription

After cancelling, you'll continue to enjoy all subscription benefits until the end of your paid period. When the period ends, you can renew or select a new plan at any time.

If you have questions about billing, cancellations, or your account, we're here to help. Contact our support team and we'll assist you promptly.